Effective Date 11/22/2024
Last Updated: November 2024
Durham Rescue Mission (“Durham Rescue Mission” or “we” or “us” or “our”) respects your privacy. This Privacy Policy (“Policy”) describes how we collect, use, protect, and disclose your Personal Information when you use our website, durhamrescuemission.org (“Site”), make a donation, use our services, and otherwise interact with us (herein referred to together as “Services”).
Please read this Policy carefully.
PERSONAL INFORMATION
“Personal Information” means information that alone or in combination identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include information that has been deidentified or aggregated in a way that it cannot be used to identify a specific individual.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We may collect the following Personal Information when you use the Services:
Personal Identifiers: such as your name, email address, postal address, telephone number, IP address, date of birth, and social security number.
Personal Characteristics: such as age, gender, marital status, religion, religious and philosophical beliefs, and medical conditions.
Commercial Information: such as credit card number, bank account number, and routing number.
Education Information: such as level of education completed.
Employment Information: such as employment history, ministry history, professional skills, and suitability for volunteer or employment roles.
Internet or Other Electronic Network Activity Information: such as information regarding your interaction with our Site or advertisement, links you use or web pages you visit while visiting our site, browser type, internet service provider (ISP), cookies, and mobile device information including device identifier or other information.
HOW WE COLLECT YOUR PERSONAL INFORMATION
We collect Personal Information (1) you provide to us, (2) that we collect automatically using technology, and (3) from third party sources as described below.
Directly From You
We collect your Personal Information directly from you when you access, use, or otherwise interact with the Services, such as when you make a donation or stay at one of our shelters.
From You Automatically Using Technology
We collect Personal Information from you automatically when you use our Site, such as your IP address, mobile carrier, and other device identifiers that are automatically assigned to your computer or device when you access the Internet. See the “Cookies and Other Tracking Technologies” section below for more information.
From Third Parties
We may receive Personal Information about you from third parties, including from:
Service Providers: We may receive Personal Information about you from third parties that we use to help us provide you with the Services.
Analytics Providers: We may receive Personal Information related to your use of our Site from third party analytics providers. For more information, see the “Cookies and Other Tracking Technologies” section below.
Other Third Parties: We may receive Personal Information about you from other third parties, such as individuals who refer you to us or assist you in signing up for or receiving our Services.
HOW WE USE YOUR PERSONAL INFORMATION
We use your Personal Information for business purposes, such as:
To provide and maintain the Services: including to administer surveys and feedback, create reports, and perform analytics, and improve, develop, and analyze our Site and Services.
To provide marketing correspondence and otherwise communicate with you:
For operational purposes: including but not limited to: (1) carrying out our obligations and enforcing our rights arising from any contracts we have entered into, including, without limitation, any contracts between you and us; (2) conducting statistical or demographic analysis; (3) customizing your experience with our Platform; (4) assessing the success of our communication efforts and (5) other business purposes permitted under applicable law;
For law enforcement and other legal purposes: including but not limited to (1) complying with legal and regulatory requirements, (2) satisfying contractual obligations, (3) cooperating with law enforcement or other governmental agencies for purposes of investigations, public safety, or matters of public importance when we reasonably believe we are required to do so or that disclosure of Personal Information is necessary or appropriate to protect the public interest, (4) protecting and defending our rights and property or the rights of third parties, (5) defending against legal actions, (6) or to prevent suspected fraud, threats to our network, or other illegal activities
Other purposes: such as our internal business purposes or those you authorize or explicitly direct.
HOW WE SHARE YOUR PERSONAL INFORMATION
We may share any of the categories of Personal Information described above with service providers and other third parties for business purposes, at your direction, or as required or permitted by law, including with:
Service Providers: We may share Personal Information with vendors to help us host, manage, and provide our Site and Services, improve the content and functionality of our Site and Services, perform data and statistical analysis, troubleshoot problems, ensure the security of our Site and Services, and to provide operational support related to our Services.
Payment and Billing Processors: In addition to the service providers above, we may share Personal Information with payment processing and billing service providers.
Parties to Business Transactions: In the event of an anticipated or actual merger or acquisition, bankruptcy, or other sale of all or a portion of our assets, we may transfer or allow third parties to use information owned or controlled by us, including Personal Information. We reserve the right, in connection with these types of transactions, to transfer, share, assign, or sell your Personal Information we have collected to third parties or to authorize such third parties to use any such Personal Information, including for due diligence, as part of any of the transactions described in this paragraph. Any Personal Information you submit or that is collected after this type of transfer may be subject to a new privacy policy maintained by the successor entity.
Government, Regulators, Law Enforcement, and Other Parties for Legal Reasons: We may share your Personal Information where we reasonably believe such action is necessary to enforce and comply with the law, to protect our property or legal rights, for the safety of the public or any person, to prevent harm, and to protect the security and integrity of Our Site and Services and any equipment used to make the Site and Services available.
Professional Advisors: We may share Personal Information with our professional advisors such as our attorneys, accountants, financial advisors, and business advisors in their capacity as advisors.
Marketing and Advertising Partners: We may share Personal Information with third party online and other marketing and advertising partners or permit these partners to collect Personal Information from you directly on our Site to personalize online advertising.
Other Third Parties and At Your Direction: We may also share your Personal Information with other third parties when you explicitly direct us to do so.
HOW LONG WE RETAIN YOUR PERSONAL INFORMATION
We retain your Personal Information in accordance with applicable laws and regulatory requirements and for as long as necessary to fulfill the purposes for which it was collected, and to fulfill the business purposes outlined in this Policy.
COOKIES AND OTHER TRACKING TECHNOLOGIES
We use cookies, web beacons, pixel tags, and/or other tracking technologies (collectively, “Cookies”) on our Site. A Cookie is a small text file that our Site saves onto your computer or device when you visit the Site that provides us certain information about your activities. Cookies allow the Site to remember your actions and preferences and recognize you or your browser, along with information you provided.
We use these tools to make our Site function properly, provide personalized experiences, tailor our interactions with you, improve our marketing efforts, provide us with insights about the usage and effectiveness of our Site, and to help us improve our Site and Services.
We may use Cookies to help tailor advertisements or offers to your interests. We may allow third-party advertising companies to collect Personal Information about your activity on our Sites through cookies or other tracking technologies and combine that Personal Information with Personal Information they collect on other unrelated sites, which advertising companies may use to provide you with relevant, targeted advertising. We do not knowingly share Personal Information of users under the age of sixteen.
Analytics
We use Google Analytics and similar technologies to collect and process Personal Information about your use of the Site. Google sets Cookies on your browser or device, and then your web browser will automatically send information to Google. Google uses this information to provide us with reports that we use to better understand and measure how users interact with our Site. To learn more about how Google uses data, visit Google’s Privacy Notice and Google’s page on How Google uses data when you use our partners’ sites or apps. You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage.
SOCIAL MEDIA, LINKS, VIDEOS, AND EXTERNAL SITES
Links to other entities’ Sites may be provided on our Site for your convenience. If you choose to go to these external websites, you will be subject to their privacy practices. Durham Rescue Mission is not responsible for the privacy practices of any external parties or websites. We encourage you to be aware when you leave our Site and to read the privacy policy of every website you visit.
Our Site contains videos and embedded content, including visible content and/or scripts embedded in the Site’s code, or other functionality that allows for interaction with third-party content or applications. Our service provider and other third parties may collect data about how you interact with such content and other Personal Information, including what videos you watch. We encourage you to review the applicable privacy policy for any such third-party prior to engaging with such functionalities.
We are active on social media, potentially including Facebook, Instagram, YouTube, LinkedIn, and Twitter (together, “Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. We may post (or re-post) on the Site and our Social Media pages any comments or content that you post on our Social Media pages. Your use of Social Media is governed by the privacy policies and terms of the applicable Social Media providers.
YOUR RIGHTS AND CHOICES
We offer the following choices with respect to how we use your Personal Information.
For information on how you may update or correct any personal information you have provided, please reach out to us at partner@durhamrescuemission.org. If you choose to do so, we will make reasonable efforts to make the requested updates promptly.
You can opt out of marketing and other promotional email communications you receive from us by following the unsubscribe instructions contained in those email messages. It may take us a few days to process your request. During that processing period, you may receive additional marketing and other promotional emails from us. Please note, opting out of these communications will only apply to marketing and other promotional emails and will not apply to any email or other communications we send to you for non-marketing purposes, including, but not limited to, emails and other communications about your interactions with our Site.
SECURITY
Protecting your Personal Information is important to us. We use commercially reasonable safeguards to maintain the security of Personal Information we collect and use, and we limit access to your Personal Information to those who need it to do their jobs.
CHILDREN’S PRIVACY
We are committed to protecting the privacy of children. Our Site is not intended or designed to attract children under age 13. We do not knowingly collect, use, or disclose to any third-party Personal Information from or about children under age 13 without parental or legal guardian consent.
If you are a parent or a legal guardian of someone under the age of 13 and discover that your child has submitted Personal Information to us without your consent, please contact us at partner@durhamrescuemission.org. We will make reasonable efforts to remove such information from our databases.
CHANGES TO THIS POLICY
This Policy may change at any time. Unless otherwise noted, such changes will be effective as soon as they are posted. We will alert you of such changes by posting about them on our Site, sending you an email, or by similar appropriate methods. Please check back periodically to see if your Policy has been updated.
CONTACT US
We welcome your questions, comments, and concerns regarding how we collect, use, share, and protect your Personal Information. Please email us at partner@durhamrescuemission.org with any questions or feedback you have pertaining to our privacy practices.